Call a dental insurer on your behalf
Meta's AI agent phoned a dental insurer, gave the member ID, answered a security question and waited on hold before transferring the user to a representative.
Done with Meta Muse
What they did
Per a quoted passage in a Hacker News comment, Meta's AI agent placed an outbound call to the writer's dental insurer. It gave their member ID, answered a security question, and waited on hold. Once a representative came on, it transferred the call to the user. The commenter says they hadn't known Muse could do this.
How it went
The call reached a human representative about ten minutes before the handoff, so the user skipped the hold time. The source gives no further numbers, and the commenter hasn't tried it yet.
Worth knowing
The source is a brief comment quoting an article, so it gives no setup steps, costs, or limits; the commenter says they still need to try it.
Try it yourself with Meta Muse
Call [insurer name] at [phone number] on my behalf to ask [question, e.g. whether a procedure is covered]. Give my member ID [ID] if asked and wait on hold. Once a representative is on the line, tell me and transfer the call to me. Check with me before sharing any personal details beyond my member ID.
Source on HN - Sep 22, 2026
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